Privacy policy.
At Nova Inner Sustainability we aim to protect and respect your privacy. This Privacy Policy explains how we collect, use, store, transfer and share your information when using our website and services, as well as your rights under the General Data Protection Regulation (GDPR).
What information we collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, etc.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
How We Use Your Information
We use the information we collect in the following ways:
To provide and manage our services: Including providing customer support, processing transactions, and fulfilling orders.
To improve our website: By analyzing how you use our website to improve its functionality and user experience.
To communicate with you: Sending information, updates, newsletters, or promotional materials (you may opt-out of these communications).
To comply with legal obligations: Including responding to law enforcement requests, court orders, and legal process.
Legal Basis for Processing
Under GDPR, the legal basis for our processing of your personal data may include:
Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contract: Processing your data is necessary for a contract you have with us, or because you have asked us to take specific steps before entering into a contract.
Legal Obligation: Processing your data is necessary for compliance with a legal obligation.
Legitimate Interests: Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided your interests and fundamental rights do not override those interests.
Sharing Your Information
We do not share your personal information with third parties except in the following situations:
Service Providers: We may share your data with third-party vendors who provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services and marketing efforts.
Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, government requests, judicial proceedings, court orders, or legal process.
Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, alteration, and destruction. However, no internet or email transmission is ever fully secure or error-free, so please take special care in deciding what information you send to us in this way.
6. Data Retention
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. The specific retention period will depend on the nature of the data and the purposes for which we process it.
7. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe